Yes OST students, there is a Georgia M.

Every student who enrolls in a course at the O'Reilly School of Technology will have the opportunity to work with our dedicated Student Support Specialist, Georgia M. Georgia is usually the first contact a new OST student makes with a member of our staff. She's every student's go-to person for all concerns administrative, financial, and those yet to be imagined.

Because Georgia performs so many different administrative functions with such dazzling efficiency, it came to our attention that some of our students suspected she wasn't an actual person, but some kind of futuristic bot or automated program that we'd created to mimic personal attention and interest in individual students. This surprising revelation is the primary motivation behind this post. We'd like our students, both current and prospective, to know that Georgia is indeed a real, living, breathing, caring human, and she's here to help you! She wants to hear from you, and takes great pride in enabling your success. She is committed to making your experience with us as positive and enjoyable as possible.

Her daily tasks include reviewing enrollments, welcoming new students, and explaining details about registration and beginning the student course experience. In addition, students bring new and unique questions to Georgia daily.

While she prefers to keep a low public profile, those of you who have made contact with her, either on the phone or online, know that she is sincere, responsive, energetic, and has a genuine desire to help. She is empathetic and appreciates your concerns, and is devoted to finding the most effective and efficient ways to address them. Georgia truly roots for our students.

In conversation with Senior Development Manager, Trish Gray, on OST's show-and-tell day, Georgia (on occasion also known as, Margaret Tudor, Dowager Queen of Scotland--ask her about it sometime) shares her thoughts on her role at OST:

Georgia is as genuine as they come, and she brings real passion to her work. OST is a dynamic school with a widely diverse and energized student body, so there are always new, strange, and challenging issues for Georgia to resolve. Fortunately for us, she loves these kinds of challenges. In all honesty, if Georgia were a robot or computerized unit, we would have replicated her at least three times by now. But because she's a real person, on occasion she has to eat, sleep, go home to feed her dog, or say hello to her husband. While this does take its toll on productivity, we think it's a pretty worthwhile trade-off.

You can reach Georgia, Monday through Friday, 9:00 a.m. to 5:00 p.m. (PST) at (707) 827-7187 or (800) 998-9938 ext. 7187, or email her at info@oreillyschool.com.